Email Support Services Terms and Conditions
THESE "TERMS AND CONDITIONS" ARE THE TERMS AND CONDITIONS UNDER WHICH YOU MAY ACCEPT Mymailone26 TECHNICAL SUPPORT SERVICES OF Mymailone26 Services Pvt Ltd.("Mymailone26").
BY PROCEEDING TO USE THE EPCHEAL SERVICES YOU ACKNOWLEDGE THAT YOU HAVE READ ALL OF THESE TERMS AND CONDITIONS, AND ARE AGREEING TO BE BOUND BY THEM WITHOUT MODIFICATION AND UNDERSTAND THAT THESE TERMS AND CONDITIONS SHALL CONSTITUTE A BINDING AND ENFORCEABLE AGREEMENT BETWEEN YOU AND Mymailone26. IF YOU DO NOT AGREE TO THESE TERMS AND CONDITIONS WITHOUT MODIFICATION, PLEASE DO NOT PROCEED, CEASE ANY USE OF THE Mymailone26 SERVICES AND YOU WILL RECEIVE A FULL REFUND.
SERVICE DESCRIPTION AND SCOPE OF SUPPORT
Email support services are intended to address software and computer related issues including:
- Evaluation of and attempts to correct email issues.
- Configuration troubleshooting.
- Email troubleshooting and
- Troubleshooting of software and peripherals support for network, video and sound cards, memory, hard drives, CD/DVD reader/writers, printers, scanners and networking equipment. All Email services are offered in English only.
Emailfix technicians may use electronic and software tools they deem necessary to troubleshoot, such as remote access to your email account.
Mymailone26 technicians may install software on your computer that allows you to obtain additional technology services. For software installations, My Phone Support technicians may accept End User License Agreements on your behalf.
Use of the Mymailone26 Support services does not constitute a license to use the software, applications or equipment being supported, or an upgrade thereto. You are responsible for obtaining any necessary licenses to use your software and applications (irrespective of whether a Mymailone26 Support technician accepts an End-User License Agreement on your behalf).
Emailidfix Support technician must receive full access to the product(s) to be serviced. Mymailone26 may refrain from providing any services on the basis that the minimum system requirements are not met or the technical needs or other requirements are unusual or extensive as reasonably determined by Mymailone26. In some cases, Mymailone26 Support technicians may not be able to diagnose or resolve a problem because of complications relating to your computer or its configuration. Mymailone26 reserves the right to refuse to troubleshoot software not on its list of supported products. All Mymailone26 Support services are offered as "best efforts" services and without warranty except as specifically set forth in this Agreement. You understand and agree that technical problems may be the result of software or hardware errors not yet resolved by the product manufacturer, and that Mymailone26 Support technicians may not have the ability to obtain the information necessary to resolve a specific technical problem.
YOUR RESPONSIBILITIES
in order to receive Mymailone26 technical support services, you must have:
(a) full access (including any required licenses) to the hardware and/or software that is related to the software or hardware problem; and
(b) completed a back-up of any data, software, information or other files stored on your computer disks and/or drives that may be impacted.
Mymailone26 IS NOT RESPONSIBLE FOR ANY LOSS, CORRUPTION OR ALTERATION OF DATA, SOFTWARE OR FILES THAT MAY RESULT FROM Mymailone26 SUPPORT SERVICES OR THE ACTS OF MY PHONE SUPPORT TECHNICIANS. YOU ARE SOLELY RESPONSIBLE FOR ANY AND ALL RESTORATION AND RECONSTRUCTION OF LOST OR ALTERED FILES, DATA, OR PROGRAMS.
You hereby grant Mymailone26 Support technicians permission to view, access and modify your computer, computer (including registry) settings and any related software or peripheral equipment, including all data, hardware and software components, in order to perform Mymailone26 Support services. You acknowledge and agree that you are the owner or authorized user of any hardware or software about which you are contacting Mymailone26 Support technical services.
GENERAL TERMS
These Terms and Conditions constitute the entire agreement between the parties concerning the subject matter discussed herein and supersede any and all previous oral or written representations, communications, understandings or agreements with respect to such subject matter. These Terms and Conditions shall inure to the benefit of Mymailone26 and its respective successors and assigns. No Waiver of any portion of these Terms and Conditions shall be implied by any course of dealing between you and Mymailone26. These Terms and Conditions will be construed without regard to the party responsible for its preparation If any provision of these Terms and Conditions is held to be inconsistent with any law, rule or regulation, such provision shall be deemed rescinded or modified in accordance with such law, rule or regulation, and the remainder of these Terms and Conditions shall not be affected. All provisions in these Terms and Conditions regarding disclaimers and limitations on liability shall survive any termination of these Terms and Conditions. The headings hereof are descriptive only and not to be used in interpreting the provisions of these Terms and Conditions.
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